Terms & Conditions

Please read these terms and conditions (the 'Terms and Conditions') carefully. By using this site, you agree to be bound by these terms and conditions. These Terms and Conditions govern your use of, and any purchase from, the Grahams' site, and constitute an agreement between you and Grahams. Grahams reserves the right to change or modify any of these Terms and Conditions or any policy or guideline of the Site at any time, and in its sole discretion. Any change or modification will be effective immediately upon posting of the revisions on the Site. Your continued use of the Site following the posting of its changes or modifications will constitute your acceptance of such changes or modifications.

Our prices are also subject to change without notice. We apologize for any inconvenience that this may cause. If you have any questions, please do not hesitate to contact one of our Diamond and Jewellery Consultants using “Contact us” form. We do not negotiate prices on our products and all our prices are final. At Grahams, we make every attempt to ensure that our online catalog is as accurate and complete as possible. In order to give you the opportunity to view our products in great detail, some products may appear larger or smaller than their actual size in our photographs colour and size often vary slightly. Grahams states that carat total weight in all purchases may vary 0.05 carats from stated weight. We use the most accurate scales available for gemstone and pearl measurements, a tolerance of 0.25mm is allowed. For diamond jewelry set with multiple diamonds, we provide the minimum total carat weight for the piece. Colour and clarity grades are expressed as either a minimum or an average depending on the number of diamonds. If stated as a minimum, all diamonds within the piece are at or above the stated quality. If expressed as an average, collectively the quality is equal to or exceeds the grade stated in most cases.  

Our online offers can differ from those in store both in terms of the products being different as well as pricing on the same products being different on occasion. We will offer some items for sale solely online and alternatively some items will only be offered in store.

These Terms and Conditions and your use of this site will be governed by and construed in accordance with the laws of the State of South Australia, applicable to agreements made and to be entirely performed within the State of South Australia.You agree that Grahams may modify these Terms and Conditions and any other policies on our Site at any time and that posting the modified Terms and Conditions or policies on our Site will constitute sufficient notice of such modification.


Notwithstanding any of these Terms and Conditions, Grahams reserves the right, without notice and in its sole discretion, to terminate your use of this site, and to block or prevent future your access to and use of the Site .

Current Promotion Terms and Conditions:

Online Shopping Event 21st & 26th May 2019:

Offers valid for online purchases only between from 21st – 26th May 2019.

Additional 15% off sitewide – online only, includes already reduced items.

Offers are subject to our General Terms and Conditions and Delivery, Returns and Privacy policies, which are available online.

The offers cannot be redeemed against a prior purchase or redeemed for cash and cannot be used in conjunction with any other offer.

Mid-Season Sale:

Starts Monday 13th May 2019 - Ends Sunday 30th June 2019

Not all brands & stock are available at all stores. Stock expected to be available between 13/05/19 – 30/06/19. Prices are correct at time of print and are subject to change without notice due to exchange rate fluctuations. Not all items available at all stores or on insurance claims. Weights of chains and bracelets may vary slightly due to the manufacturing process. Many products featured in this book are unique and therefore there is only one piece available. Ring resizing is available at additional cost. All Diamond and gemstone weights are approximate only and refer to total weight and may vary from store to store. Unless stated, chains not included and shown for display purposes only. Recommended retail price (RRP) is a price suggested by the manufacturer of the product. Multi-stone, pave, micro, and invisible set jewellery are all prone to the dislodgement of small gems. Hence they are sold with lifetime guarantees. Some items enlarged and/or retouched to show detail and may vary from image including colour. Diamond Jewellery featured is 9ct Gold unless otherwise stated. Watches sale Excludes Limited Edition, Smart or Hybrid watches .

40% off Diamonds Sale

Starts Monday 13th May 2019 - Ends Sunday 26th May 2019

Savings off Diamond SP .Diamonds sales Offers excludes: Collections, already reduced Items, Hearts on Fire, Flawless Cut , ADGL & Certified Diamonds . Not valid on new or existing Layby’s, Special orders or Insurance purchases. Not in conjunction with any other offer or promotion. FLOOR STOCK ONLY. NO RAINCHECKS


Expires 30/05/2019

Minimum spend of $100 is required to redeem this voucher. This offer is available for in-store purchases only and not valid online. Voucher expires 30/05/2019. Available for new purchases only. Cannot be used on existing lay-bys, existing interest-free purchases, repairs, insurance purchases, Gift Card purchases or ring resizing. Ring Resizing is at an additional cost. Colour is indicative only. Created stones are grown in strictly controlled laboratory conditions. Diamond carats refer to total weight and are approximate only.