Terms & Conditions

Please read these terms and conditions (the 'Terms and Conditions') carefully. By using this site, you agree to be bound by these terms and conditions. These Terms and Conditions govern your use of, and any purchase from, the Grahams' site, and constitute an agreement between you and Grahams. Grahams reserves the right to change or modify any of these Terms and Conditions or any policy or guideline of the Site at any time, and in its sole discretion. Any change or modification will be effective immediately upon posting of the revisions on the Site. Your continued use of the Site following the posting of its changes or modifications will constitute your acceptance of such changes or modifications.

Our prices are also subject to change without notice. We apologize for any inconvenience that this may cause. If you have any questions, please do not hesitate to contact one of our Diamond and Jewellery Consultants using “Contact us” form. We do not negotiate prices on our products and all our prices are final. At Grahams, we make every attempt to ensure that our online catalog is as accurate and complete as possible. In order to give you the opportunity to view our products in great detail, some products may appear larger or smaller than their actual size in our photographs colour and size often vary slightly. Grahams states that carat total weight in all purchases may vary 0.05 carats from stated weight. We use the most accurate scales available for gemstone and pearl measurements, a tolerance of 0.25mm is allowed. For diamond jewelry set with multiple diamonds, we provide the minimum total carat weight for the piece. Colour and clarity grades are expressed as either a minimum or an average depending on the number of diamonds. If stated as a minimum, all diamonds within the piece are at or above the stated quality. If expressed as an average, collectively the quality is equal to or exceeds the grade stated in most cases.  

Our online offers can differ from those in store both in terms of the products being different as well as pricing on the same products being different on occasion. We will offer some items for sale solely online and alternatively some items will only be offered in store.

These Terms and Conditions and your use of this site will be governed by and construed in accordance with the laws of the State of South Australia, applicable to agreements made and to be entirely performed within the State of South Australia.You agree that Grahams may modify these Terms and Conditions and any other policies on our Site at any time and that posting the modified Terms and Conditions or policies on our Site will constitute sufficient notice of such modification.


Notwithstanding any of these Terms and Conditions, Grahams reserves the right, without notice and in its sole discretion, to terminate your use of this site, and to block or prevent future your access to and use of the Site .

Current Promotion Terms and Conditions:

40% off Diamonds, 50% off Gold, 25% Watches

Ends 31/03/2019

Savings off SP , Watches saving off RRP

The ticketed price does not imply that the item has been sold at this price, it is Grahams regular ticketed price for the item when it is not on sale prior to any negotiated discounts. Few or no sales may have occurred at the ticketed price prior to promotion. All sale prices are valid until 31/03/19. 40% off Diamonds sale excludes Peter W Beck Wedding Rings, Catalogue , already reduced Items , Hearts on Fire, Flawless Cut ,ADGL , Certified Diamonds , Principessa. 50% off Gold sales excludes Peter W Beck Wedding Rings, diamonds & stones Set Jewellery, Catalogue , already reduced Items. 25% off Watches sale excludes Limited Editions, Hybrid or Smart Watches, Catalogue , already reduced Items. Not valid on new or existing Layby’s, Special orders or Insurance purchases. Not in conjunction with any other offer or promotion. Not in conjunction with any other offer or promotions including VIP.


Minimum spend of $100 is required to redeem this voucher. This offer is available for in-store purchases only and not valid online. Voucher expires 31/03/2019. Available for new purchases only. Cannot be used on existing lay-bys, existing interest-free purchases, repairs, insurance purchases, Gift Card purchases or ring resizing. Ring Resizing is at an additional cost. Colour is indicative only. Created stones are grown in strictly controlled laboratory conditions. Diamond carats refer to total weight and are approximate only.

Catalogue - Forever Yours

Not all brands are available at all stores. Stock expected to be available between 21/01/19 – 31/03/19. Prices are correct at time of print and are subject to change without notice due to exchange rate fluctuations. Not all items available at all stores or on insurance claims. Weights of chains and bracelets may vary slightly due to the manufacturing process. Many products featured in this book are unique and therefore there is only one piece available. Ring resizing is available at additional cost. All Diamond and gemstone weights are approximate only and refer to total weight and may vary from store to store. Unless stated, chains not included and shown for display purposes only. Recommended retail price (RRP) is a price suggested by the manufacturer of the product. Multi-stone, pave, micro, and invisible set jewellery are all prone to the dislodgement of small gems. Hence they are sold with lifetime guarantees. Some items enlarged and/or retouched to show detail and may vary from image including colour. Diamond Jewellery featured is 9ct Gold unless otherwise stated. 50 months interest free available for approved customers only. Minimum spend is $1500. Monthly payments must be made during the promotional period. Interest and payments are payable after the interest free period expires. Paying only the minimum monthly payment will not pay out the purchase before the end of the plan. A $99 annual fee for Gem Visa applies. At the end of the plan, interest will be charged at 24.99%. This notice is given under the Gem Visa Conditions of Use (as applicable), which specify all other conditions for this offer. Also available to CreditLine, GO MasterCard and Buyer’s Edge customers. Other conditions, fees and charges apply, see relevant product websites for details. Credit is provided by Latitude Finance Australia (ABN 42 008 583 588), Australian Credit Licence number 392145. HYB-GRA12234