50% off All Jewellery under $3000 | 25% off Watches

Terms & Conditions

Please read these terms and conditions (the 'Terms and Conditions') carefully. By using this site, you agree to be bound by these terms and conditions. These Terms and Conditions govern your use of, and any purchase from, the Grahams' site, and constitute an agreement between you and Grahams. Grahams reserves the right to change or modify any of these Terms and Conditions or any policy or guideline of the Site at any time, and in its sole discretion. Any change or modification will be effective immediately upon posting of the revisions on the Site. Your continued use of the Site following the posting of its changes or modifications will constitute your acceptance of such changes or modifications.

Our prices are also subject to change without notice. We apologize for any inconvenience that this may cause. If you have any questions, please do not hesitate to contact one of our Diamond and Jewellery Consultants using the “Contact us” form. We do not negotiate prices on our products and all our prices are final. At Graham's, we make every attempt to ensure that our online catalogue is as accurate and complete as possible. In order to give you the opportunity to view our products in great detail, some products may appear larger or smaller than their actual size in our photographs colour and size often vary slightly. Graham states that carat total weight in all purchases may vary 0.05 carats from stated weight. We use the most accurate scales available for gemstone and pearl measurements, a tolerance of 0.25mm is allowed. For diamond jewellery set with multiple diamonds, we provide the minimum total carat weight for the piece. Colour and clarity grades are expressed as either a minimum or an average depending on the number of diamonds. If stated as a minimum, all diamonds within the piece are at or above the stated quality. If expressed as an average, collectively the quality is equal to or exceeds the grade stated in most cases.  

Our online offers can differ from those in-store both in terms of the products being different as well as pricing on the same products being different on occasion. We will offer some items for sale solely online and alternatively, some items will only be offered in store.

These Terms and Conditions and your use of this site will be governed by and construed in accordance with the laws of the State of South Australia, applicable to agreements made and to be entirely performed within the State of South Australia. You agree that Grahams may modify these Terms and Conditions and any other policies on our Site at any time and that posting the modified Terms and Conditions or policies on our Site will constitute sufficient notice of such modification.


Notwithstanding any of these Terms and Conditions, Grahams reserves the right, without notice and in its sole discretion, to terminate your use of this site, and to block or prevent future your access to and use of the Site.

Current Promotion Terms and Conditions:

Super Sale at Marion Store, Tea Tree Plaza & Colonnades

Savings off Jewellery Original Ticketed Price. Savings off Watch RRP

The following items are NOT included: Excludes already reduced Items, Hearts on Fire, Mid-Season Sale Specials. Not valid on new or existing Layby’s, Special orders or Insurance purchases. Not in conjunction with VIP or any other offer or promotion. Flawless Cut range offered at 30% off Original Ticketed Price only. Excludes Limited Edition, Smart or Hybrid watches. FLOOR STOCK ONLY. NO RAINCHECKS

Please note that the further 15% off from the 15th - 17th July 2019 is not applicable to these stores.

50% Off All Jewellery under $3000 | 25% Off Watches

Promotion ends 1/12/2019

Savings off Jewellery SP Savings off Watches RRP | 50% off Jewellery does NOT include the following items: all items with a Regular Price of $3000 or more, Hearts on Fire, Flawless, Peter Beck, Thomas Sabo, Ania Haie, Disney, Guess, Seamless, Georgini, Signature, Luminare, Certified ranges.

Excludes current Christmas Flyer, in store specials, already reduced items, special orders, all repairs, all laybys and insurance face value contracts. Watch offer excludes limited edition, smart or hybrid watches. FLOOR STOCK ONLY. NO RAINCHECKS

50% Off Diamonds & Gemstones | 20-50% Off Watches

Promotion ends 24/11/19

Savings off Diamonds and Gemstones SP Savings off Watches RRP

Offers excludes In-store SPECIALS, clearance, already reduced Items and catalogue lines. Not valid on new or existing Layby’s, Special orders or Insurance purchases. Not in conjunction with any other offer or promotions including VIP.

Diamonds and Gemstones Offer excludes: Excludes all items with ticket price above $3000, current catalogue products, already discounted products, Certified, Georgini, Luminare, Seamless and Signature, Flawless and Heart on Fire ranges, and Special order items.

Watches offer excludes Limited Editions, Hybrid or Smart Watches

Get Frenzied, Go Wild - Further 15% OFF EVERYTHING

Promotion ends 17/11/19 

Does not include the following items: Personalised Jewellery Specials Orders No Laybys Excludes all repairs, & Insurance face value contracts. Not valid in conjunction with VIP Vouchers. Not valid on Limited Editions, Hybrid or Smart watches.

Applicable on the total cart order | Does not include Shipping Costs | Use PromoCode: FRENZY15 at checkout.

Christmas Sale:

Ends 24/12/19

The ticketed price does not imply that the item has been sold at this price, it is Grahams regular ticketed price for the item when it is not on sale prior to any negotiated discounts. Few or no sales may have occurred at the ticketed price prior to promotion. Not all stock is available at all stores. Not all brands available in all stores. Stock expected to be available between 28/10/19 – 24/12/19. Prices correct at time of print, we reserve the right to change prices without prior notice due to exchange rate fluctuations. Some jewellery is not available on insurance replacement claims. Diamond carats refer to total weight and are approximate only. Diamond jewellery is 9ct Gold unless otherwise stated. Gold Filled refers to 9ct or 14ct gold filled with silver or copper or other metal for extra strength. All pendants are shown on display chains which are not included in the price unless stated. Savings off RRP (Recommended Retail Price). The RRP is a price suggested by the manufacturer of the product. It does not mean that we have sold or offered it for sale at that price. It means that, based on advice received by us from the manufacturer, there is a reasonable expectation that the RRP is from time to time used as an offer price by others in our market. Ring resizing is an additional cost. Some items may have been enlarged and or retouched to show detail and may vary from image. Colour is indicative only. Not in conjunction with any other offer. Not valid on new or existing lay-by contracts, interest free or insurance purchases. Not valid with any other offer. Not valid on Smart, Hybrid or Limited Edition watches. See in store for full terms and conditions.


Minimum spend of $100 is required to redeem this voucher. This offer is available for in-store purchases only and online. Available for new purchases only. Cannot be used on existing lay-bys, existing interest-free purchases, repairs, insurance purchases, Gift Card purchases or ring resizing. Ring Resizing is at an additional cost. Colour is indicative only. Created stones are grown in strictly controlled laboratory conditions. Diamond carats refer to total weight and are approximate only.


Starts 28/10/2019 - Ends 17/11/2019

One gift certificate per purchase. These gift certificates cannot be used in conjunction with any other promotional offer (specials) or with watches that have been discounted or already on promotion. Free gift is valid with every purchase over $50.  Not for redemption on new or existing: Lay-by contracts, Valuations, Jewellery and Watch repairs, Special Orders and Branded items. Not to be used with existing interest-free contracts. Cannot purchase a Gift Card or use with gift card purchase. Voucher valid from Wednesday 23rd October until Sunday 10th November 2019. FLOOR STOCK ONLY. NO RAINCHECKS.
APOLOGY: Our email dated the 28th October 2019 incorrectly mentions $3000 instead of $300. The offer is $300 off the purchase price of $1500 or more. We are truly sorry for the inconvenience that may be caused to you and sincerely hope that you understand.