Shop Our End of Year Sale Now! | 50% Off Diamonds, Coloured Stones, Pearls Under $3000* | 30% Off Diamonds, Coloured Stones, Pearls Over $3000* | 20-60% Off Watches*

Terms & Conditions

Please read these terms and conditions (the 'Terms and Conditions') carefully. By using this site, you agree to be bound by these terms and conditions. These Terms and Conditions govern your use of, and any purchase from, the Grahams' site, and constitute an agreement between you and Grahams. Grahams reserves the right to change or modify any of these Terms and Conditions or any policy or guideline of the Site at any time, and in its sole discretion. Any change or modification will be effective immediately upon posting of the revisions on the Site. Your continued use of the Site following the posting of its changes or modifications will constitute your acceptance of such changes or modifications.

Our prices are also subject to change without notice. We apologize for any inconvenience that this may cause. If you have any questions, please do not hesitate to contact one of our Diamond and Jewellery Consultants using the “Contact us” form. We do not negotiate prices on our products and all our prices are final. At Graham's, we make every attempt to ensure that our online catalogue is as accurate and complete as possible. In order to give you the opportunity to view our products in great detail, some products may appear larger or smaller than their actual size in our photographs colour and size often vary slightly. Graham states that carat total weight in all purchases may vary 0.05 carats from stated weight. We use the most accurate scales available for gemstone and pearl measurements, a tolerance of 0.25mm is allowed. For diamond jewellery set with multiple diamonds, we provide the minimum total carat weight for the piece. Colour and clarity grades are expressed as either a minimum or an average depending on the number of diamonds. If stated as a minimum, all diamonds within the piece are at or above the stated quality. If expressed as an average, collectively the quality is equal to or exceeds the grade stated in most cases.  

Our online offers can differ from those in-store both in terms of the products being different as well as pricing on the same products being different on occasion. We will offer some items for sale solely online and alternatively, some items will only be offered in store.

These Terms and Conditions and your use of this site will be governed by and construed in accordance with the laws of the State of South Australia, applicable to agreements made and to be entirely performed within the State of South Australia. You agree that Grahams may modify these Terms and Conditions and any other policies on our Site at any time and that posting the modified Terms and Conditions or policies on our Site will constitute sufficient notice of such modification.


Notwithstanding any of these Terms and Conditions, Grahams reserves the right, without notice and in its sole discretion, to terminate your use of this site, and to block or prevent future your access to and use of the Site.

Current Promotion Terms and Conditions

Boxing Day VIP

VIP Promotion starts 25/12/20 ends 17/01/2021

Voucher Conditions:

As part of our Spring Sale promotions, Grahams VIP customers will receive special gift vouchers up to $500 OFF and a free gift!

VIP Vouchers are valid from 25/12/2020 – 17/01/2021

Only one discount voucher per purchase/transaction is permitted.

A minimum purchase amount is required for the $50, $150 & $300 vouchers. $50 off any transaction valued at $150 or more. $150 off any transaction valued at $500 or more. $300 off any transaction valued at $1500 or more.

Free Gift is valid with any purchase over $50. Free gift valued at $49.99.

Savings off Recommended Retail Prices (RRP) and Regular Ticketed Prices. Not for redemption on new or existing: Lay-by contracts, Valuations, Jewellery & Watch Repairs, Special Orders. Excludes Limited Editions, Smart & Hybrid watches. Not to be used with existing interest-free contracts. Not valid on Gift Card purchases. Cannot be used in conjunction with any other offers.

For In-store transactions:

The vouchers must be presented at time of purchase to qualify for all offers. The email must be presented for in-store purchases.

**Please enter the voucher number carefully, as the Support Office team will be tracking for any fraudulent use of vouchers**

For online transactions:

Please add in the promo code for each voucher at checkout. Remember to add in the promocode for the FREE GIFT to your transaction. The free gift will automatically be added to the cart when promo code is entered at checkout

Savings off SP Savings off Watch RRP

Excludes: Specials Orders Reduced or Clearance Swiss Watches All Layby’s Insurance products Gift Cards

Not valid on Limited Editions, Hybrid or Smart Watches


Boxing Day Sale

Promotion starts 25/12/20 ends 24/1/21

The ticketed price does not imply that the item has been sold at this price, it is Grahams regular ticketed price for the item when it is not on sale prior to any negotiated discounts. Few or no sales may have occurred at the ticketed price prior to promotion. Not all stock is available at all stores. Not all brands available in all stores. Stock expected to be available between 25/12/20 – 24/1/21. Prices correct at time of print, we reserve the right to change prices without prior notice due to exchange rate fluctuations. Some jewellery is not available on insurance replacement claims. Diamond carats refer to total weight and are approximate only. Diamond jewellery is 9ct Gold unless otherwise stated. Gold Filled refers to 9ct or 14ct gold filled with silver or copper or other metal for extra strength. All pendants are shown on display chains which are not included in the price unless stated. Savings off RRP (Recommended Retail Price). The RRP is a price suggested by the manufacturer of the product. It does not mean that we have sold or offered it for sale at that price. It means that, based on advice received by us from the manufacturer, there is a reasonable expectation that the RRP is from time to time used as an offer price by others in our market. Ring resizing is an additional cost. Some items may have been enlarged and or retouched to show detail and may vary from image. Colour is indicative only. Not in conjunction with any other offer. Not valid on new or existing lay-by contracts, interest free or insurance purchases. Not valid with any other offer. Not valid on Smart, Hybrid or Limited Edition watches. See in store for full terms and conditions.

50% Off Diamonds, Memoire, Coloured Stones & Pearls Under $3000 | 30% Off Diamonds, Memoire, Coloured Stones & Pearls Over $3000 | 30% Off All Flawless | 20% Off Seiko, Citizen, Eco Drive, G-Shock, Casio, Baby-G, Pulsar, Daniel Wellington, Michael Kors, Fossil, Armani Exchange, Lorus, Diesel, Disney, Tommy, Hilfiger & Bulova | 30% Off Skagen, JAG, Police & Dunlop | 50% Off Michel Herbelin, Ellis & Co, ECC, Olivia Buton, Raymond Weil, Classique & Tempo | 60% Off Aviator | 70% Off Colton James

Promotion starts 11/01/21 ends 24/01/2021

Savings off Diamonds, Gemstones and Pearls Sale Price Savings off Watches RRP

Offers excludes In-store Specials, clearance, already reduced Items and catalogue lines. Not valid on new or existing Layby’s, Special orders or Insurance purchases

Not in conjunction with any other offer or promotion.

Watches offer excludes Limited Editions, Premium and Smart watches. Diamond offer excludes Pink Kimberley Diamonds, Signature & Hearts on Fire.




Minimum spend of $100 is required to redeem this voucher. This offer is available for in-store purchases only and online. Available for new purchases only. Cannot be used on existing lay-bys, existing interest-free purchases, repairs, insurance purchases, Gift Card purchases or ring resizing. Ring Resizing is at an additional cost. Colour is indicative only. Created stones are grown in strictly controlled laboratory conditions. Diamond carats refer to total weight and are approximate only.